ScoreX3 (“we,” “our,” “us”), customer satisfaction is our priority. This Refund and Return Policy explains our guidelines regarding returns, refunds, and exchanges for purchases made on scorex3.com (“Website”).
Eligibility for Returns
We accept returns under the following conditions:
- The item must be in its original condition, unused, and in its original packaging.
- Return requests must be made within 30 days of receiving the item.
- Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
The following items are not eligible for return:
- Digital/downloadable products
- Gift cards or promotional items
- Personalized or custom-made products
- Items marked as “Final Sale”
Refund Process
- Once we receive and inspect the returned item, we will notify you via email regarding the approval or rejection of your refund.
- If approved, the refund will be processed within 30 business days to your original payment method.
- Shipping costs are non-refundable unless the return is due to our error.
Exchange Policy
We offer exchanges only for defective or damaged items. If you need an exchange, please contact us within 30 days of receiving your order.
Return Shipping
- Customers are responsible for return shipping costs unless the item received was incorrect or defective.
- We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of your returned item.
How to Initiate a Return
To request a return, please contact our support team at:
- Email: support@scorex3.com
- Website: scorex3.com
Include your order number and a brief explanation of the reason for the return.
Changes to This Policy
We reserve the right to modify this Refund and Return Policy at any time. Any changes will be posted on this page with the updated effective date.
Thank you for shopping with ScoreX3!